Title: Regional Sales Manager; West Region

Department: Sales & Service
Location: York, PA FLSA
Status: Exempt

Position Summary:

This position will manage Graham Engineering’s product portfolio of extruders and extrusion systems to drive sales growth in the Western Region of the US and Canada; CA, WA, OR, NV, AZ, WY, MT, ID, and British Columbia and Alberta, Canada.

Responsibilities & Priorities:

1. Responsible for direct sales of extruders, extrusion systems, screws and parts.
2. Build, develop and manage customer relationships before, during and after sale.
3. Support Sales Agents in all aspects of selling products and building customer relationships.
4. Work with Inside Sales, Operations, and Engineering to complete machinery RFQs in a timely manner.
5. Work with all necessary internal resources to produce accurate customer quotes in a timely manner to secure Purchase Orders.
6. Develop new customer through market research, networking and other means to introduce GEC’s product lines.
7. Develop and maintain rapport with current customers via periodic visits, exploring specific needs and growth opportunities, resolving problems and exceeding customer expectations.
8. Maintain Customer Relationship Management (CRM) database with all customer contacts.
9. Work with Strategic Market Managers and VP of Sales & Service to develop pricing and terms.
10. Meet or exceed targeted sales and financial goals.
11. Use best practice sales tools and techniques to be as effective and efficient as possible.
12. Monitor and communicate market volatility and competitor strategy information to help preserve Company’s competitive edge.
13. Participate in all industry trade shows required where Company exhibits.
14. All other duties as assigned.

Job Qualifications:

Education
• Bachelor’s Degree required
• Focus in Engineering, Business Administration or equivalent
• MBA is a plus
Experience
• Minimum of 5 years in a Technical Sales position, with proven sales record.
• Extrusion machinery or other down-stream or system machinery experience preferred
• Prior experience spanning Engineering, Applications and Sales roles desirable.

Essential Skills and Critical Competencies:

• Regular and predictable attendance
• Must be team oriented, customer driven, and have excellent customer facing skills
• Must approach sales with a focus on the big picture and what orders and business is good for the overall organization and its strategic goals.
• Ability to understand and utilize market, sales and financial data to maximize sales, contribution margins and project profitability.
• Must have superior written and oral communication skills with strong presentation skills
• Problem analysis and problem resolution at a functional level
• Strong customer orientation
• Excellent interpersonal skills
• Must be able to prioritize and plan work activities, use time efficiently and set goals and objectives
• A track record of ethical business behavior
• Demonstrate Graham Engineering company values

Dominant Physical Requirements for Essential Job Functions:

• The incumbent for this position must be mobile enough to attend meetings, travel to customer locations, and meet with people at all levels of the organization and customers. (consistently)
• Travel is a critical element for this position, including the potential for some overseas traveling.
• While performing the duties of this job the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear (consistently)
• The employee must occasionally lift and/or move up to 40+ pounds. (occasionally)
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (consistently)
• Ability to speak in front of individuals or groups of varying size (Consistently)

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